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Privacy Policy

Last updated: 2026
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Introduction

Connected Spaces (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and applicable South African data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage with our services.

By using our website or services, you agree to the practices described in this policy.

Who We Are

Connected Spaces provides independent, fee-based property support and guidance in Cape Town, South Africa. We offer coordination, oversight, and advisory services related to property decisions.

Contact details:
Connected Spaces
Cape Town, South Africa
Email: connectedcpt@gmail.com
Website: https://www.connectedspaces.co.za

Information We Collect

We may collect and process the following types of personal information:

Information you provide directly:

  • Name and surname

  • Email address

  • Phone number

  • Property-related information

  • Communication preferences

  • Any information submitted via contact forms or email

Information collected automatically:

  • IP address

  • Browser type and device information

  • Website usage data through analytics tools

  • Cookies and similar tracking technologies

How We Use Your Information

We collect and use your information to:

  • Respond to enquiries and provide services

  • Manage property-related projects and coordination

  • Communicate with you regarding services or updates

  • Improve our website and user experience

  • Maintain internal records

  • Comply with legal or regulatory requirements

We do not sell your personal information.

Lawful Basis for Processing (POPIA)

We process personal information based on:

  • Your consent

  • Performance of a service agreement

  • Legitimate business interests

  • Compliance with legal obligations

Sharing of Information

We may share information only where necessary and appropriate, including with:

  • Professional service providers (e.g. attorneys, conveyancers, contractors) when required for your project

  • Technology providers who support our website or communication systems

  • Legal or regulatory authorities when required by law

We remain committed to ensuring any third parties respect confidentiality and data protection.

Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure or alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

  • Deliver services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Object to certain processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator: https://www.justice.gov.za/inforeg/

Cookies and Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand website usage.

You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Connected Spaces: connectedcpt@gmail.com

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